A systems-minded builder with roots in web development, software, ecommerce, IT support, and automation.

Focused on designing and building practical automation systems for lead handling, customer communication, CRM workflows, and business operations using n8n, Make.com, Zapier, GoHighLevel, AI agents, APIs, and integrations.

• Built n8n, Make.com, and Zapier automations for lead capture, follow-up, pipeline updates, and appointment workflows
• Developed GoHighLevel automations for nurture sequences, booking flows, and CRM task updates
• Created AI chat and voice agent solutions for support, qualification, and customer engagement
• Integrated business tools, APIs, webhooks, and third-party platforms to reduce manual work and improve reliability

Handled ecommerce support across eBay, Amazon, and Linnworks while also building internal tools and software solutions. This work blended operations support, business logic, and custom development.

• Ebay, Amazon, and Linnworks support specialist work
• MS Access programming for business processes and reporting
• VB.Net software development for internal tools and workflow support

Delivered web and general IT freelance work across client projects with a focus on practical execution and support.

• Website design and development
• WordPress work and general technical support

Led computer information department responsibilities and taught IT-related subjects while supporting academic technology needs.

• Department leadership
• IT instruction
• Student and system support